- Iberian Peninsula (it includes Portugal and Andorra)
- Balearic Island
bonoIbono offers you the possibility of returning your item within 14 calendar days of delivery date, as long as the products are in perfect state and not worn. For that purpose:
- Contact us by email on firstname.lastname@example.org or by phone to the following number:
- All items should have their original label and they should be in their original state.
- Clients are responsible for all shipping costs.
- You should take into account that item colors can vary according to screen calibration and resolution.
- Once we have verified the state of the item, we will issue the refund, charging the client with shipping costs.
SIZE, COLOR OR DIFFERENT PRODUCT CHANGE
If you want to change the size, color or a different product, you should contact us by email in email@example.com, make a new online purchase and make a feedback for the item you returned.