SHIPPING
Inside Spain
- Iberian Peninsula (it includes Portugal and Andorra)
Shipping cost within 5 to 10 free shipping.
- Balearic Island
Shipping cost within 5 to 10 working days: € 8, 00
Free shipping on orders over €200
Europe
Shipping cost within 10 to 15 working days: € 25
Free shipping on orders over €300
International shipping
Shipping cost within 10 to 15 working days: € 40
Free shipping on orders over €500
Out of stock products can be ordered and they will be delivered in no longer than a month, since the item will be made exclusively for you.
RETURNS
bonoIbono offers you the possibility of returning your item within 14 calendar days of delivery date, as long as the products are in perfect state and not worn. For that purpose:
- Contact us by email on [email protected] or by phone to the following number:
- All items should have their original label and they should be in their original state.
- Clients are responsible for all shipping costs.
- You should take into account that item colors can vary according to screen calibration and resolution.
- Once we have verified the state of the item, we will issue the refund, charging the client with shipping costs.
SIZE, COLOR OR DIFFERENT PRODUCT CHANGE
If you want to change the size, color or a different product, you should contact us by email in [email protected], make a new online purchase and make a feedback for the item you returned.